Golden Moments & Observations
What is a Golden Moment?
A Golden Moment is an Observation that has been shared with you by the nursery.
How do I view the Golden Moments?
Parent App > Journey > Golden Moments.
Parent App > Golden Moments > See all.
What is a Home Observation?
A Home Observation is an activity or photo you have completed at home and sent into the nursery via your Parent App.
How do I create a Home Observation?
Parent App > Journey > Home Observations > Add + > Upload photo(s) > Add text > Send Observation.
How does the nursery see my Home Observation?
Your Home Observation will appear in the nursery's Parent Inbox.
Will I get confirmation when the nursery receives my Home Observation?
You will not receive a confirmation, however the nursery can extend your Home Observation and share this back via the Parent App as a Golden Moment. If they have Likes and Comments activated, they may "Like" or leave a comment.
Reports & Assessments
What are reports and assessments?
You will find your child’s 2 Year Checks, Summative and Formative Assessments. These reports will summarise your child’s learning and development at nursery.
Diary
How do I view my child’s daily diary?
Parent App > Diary > Select date.
📌If a diary is available for the specific day a dot will display under the date.
📌To view all previous diary entries, drag down on the grey bar under the current week.
Why can’t I see my child’s diary?
The nursery may not have yet sent the diary.
General Child Development FAQs
I can't see any newsletters?
This could simply be because the permission to receive nursery news is not turned on. Please contact the nursery who will be able to assist in your query.
What are Home Activities?
Home Activities are created by Ovivio and provide EYFS activities to try with your little ones at home!
What information is displayed on my Profile?
The profile will display information that you have provided the nursery with. This includes your name, surname, address & telephone numbers.
I need to update my contact information, what should I do?
Please contact the nursery directly. They'll be able to update the information for you.
Can I download my child's learning journey?
On the parent app, you can click on any photos shared with you and save them to your device. If you would like a downloadable copy of golden moments, please contact your nursery who can export these for you.
Will I lose access to the parent app once my child leaves the nursery?
No - You will continue to have access to the parent app after your child leaves. The nursery can and may switch the access off.