Parent App Notifications & Permissions | For Parents

Learn how to manage notifications and photo permissions on your iPhone, Android, or smartwatch when using the Ovivio Parent App.

You will receive a notification whenever the nursery shares something on the Parent App. Notifications will appear on your device’s screen, including smartwatches.

Ensure notifications are enabled on your device by following these steps:

📱 iPhone:
➡️ Settings > Parent App > Notifications > Allow Notifications

🤖 Android:
➡️ Settings > Apps & Notifications > Notifications > Allow Notifications

📌 When prompted with “Allow Ovivio to take pictures and record video?” select Allow to take photos within the app.

If your phone isn’t allowing you to take photos, update permissions:
➡️ Settings > Apps > Ovivio Parent App > Permissions > Camera > Change from Denied to Allow

📌 When prompted with “Allow Ovivio to access photos, media, and files on your device?” select Allow to upload photos from your camera roll.

If you can’t upload photos, update permissions:
➡️ Settings > Apps > Ovivio > Permissions > Storage > Change from Deny to Allow

📌 When prompted with “Ovivio Would Like to Access the Camera” select OK to take photos in the app.

If your phone isn’t allowing you to take photos, update permissions:
➡️ Settings > Scroll down to Ovivio > Camera > Turn On

📌 When prompted with “Ovivio Would Like to Access Your Photos” select OK to upload photos from your camera roll.

If you can’t upload photos, update permissions:
➡️ Settings > Scroll down to Ovivio > Photos > Change from Never to Read and Write