Ovivio UK

Ensure data security and control staff access on the Ovivio platform by authorising devices.

Security | Authorising Devices & Access Logs

Set your nursery devices to automatically log out after inactivity.

Security | Session Timeout

Learn how to clear cache and cookies in Chrome or Safari to fix loading issues and sign in smoothly to your Ovivio account.

Clearing Cache & Cookies

Seeing a “connection not private” warning? Don’t worry - Ovivio is secure. Here’s what it means and how to fix it.

Why Am I Seeing “This Connection is Not Private” When Visiting Ovivio?

Seeing an error message preventing parents from submitting an enquiry form? Don’t worry! Here’s what it means and how to fix it.

Why Am I Seeing “Your computer or network may be sending automated queries” When Completing an Enquiry Form?

Limit your practitioners' access to only include their key children.

Limit Practitioner Access

Abbie

Blossom Support

Forgotten your password or need to authorise some devices for your staff members? Please click into the articles below to learn more. 

Security

I'm a staff member at a nursery using the Ovivio software, and I have forgotten my password. What should I do?

Reset Password | For Staff

Reset your Nursery Staff's Blossom passwords by following these simple instructions, and keep them logging in (or not) as you wish.

Nursery Platform | Password reset

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